We’re excited to continue supporting Mavenoid’s journey and below their latest investment announcement. Find media highlights here.
STOCKHOLM, August 31, 2022 — Mavenoid, the leading hardware support platform, today announced that it has secured $30 million in a Series B financing round led by Smedvig Capital. Previous investors, Creandum, Mosaic, and Point Nine Capital, as well as new investors NordicNinja, ABB Technology Ventures, and financing partner SVB UK, also participated in the round.
Mavenoid’s hardware support platform empowers any brand with physical technology products— such as consumer electronics, home appliances, micro-mobility, and industrial machinery— to provide seamless support to their customers. With Mavenoid’s AI-powered self-service, remote, and support automation tools, companies can provide high-quality support that resolves customers’ product issues in the quickest, most cost-effective way possible – ultimately saving companies time and resources that would otherwise be put towards support overhead.
Able to stand alone or plug into existing support technologies such as Zendesk and Salesforce, Mavenoid’s capabilities enable companies to quickly convert or create product knowledge into highly effective support automation. The platform is also backed by remote support tools such as live chat and interactive video calling.
The funds raised will be used to further develop Mavenoid’s AI and technology, as well as scale the business globally to meet the demand for support solutions from companies with physical products. The announcement comes after significant growth for Mavenoid in the competitive customer support space with companies such as Jabra, Husqvarna, Medion and more among its customer base.
You can read more about their company profile here.